Last updated: September 10, 2026
Questions about an order, product, return, or upcoming trip? The RoamVerge support team is here to help. Send us a message using the form below and include your order number when contacting us about a purchase.
Customer Support
Email: support@roamverge.com
Phone: +1 743-342-1325
Messages are reviewed during normal business days. We aim to respond within 1–2 business days. During holidays, product launches, or periods of high order volume, responses may take slightly longer.
Business Address
Nong Horizon Retail LLC
4115 Bramlet Pl
Greensboro, NC 27407-3114
United States
Please do not mail returns to this address without prior authorization. Contact our support team first so we can provide the correct return instructions.
Before You Contact Us
- Order status: Include your order number and the email used at checkout.
- Damaged or incorrect item: Include clear photographs of the product, packaging, and shipping label.
- Returns: Review our Shipping & Returns Policy and request authorization before shipping anything back.
- Product questions: Tell us the product name, intended use, and any compatibility details that may help us answer accurately.
Send Us a Message
Complete the form below. Do not submit payment-card numbers, passwords, or other highly sensitive information.
Information submitted through this form is handled according to our Privacy Policy.